Ask a Librarian


Welcome to the UST Miguel de Benavides Library Ask a Librarian service. This service allows the UST community to access library reference services via the internet.

Frequently Asked Questions (FaQs)

"ASK A LIBRARIAN" Guidelines:

  • Questions are received and filtered by a librarian. Valid/legitimate questions are answered or if not directly related to the library are forwarded to other departments where the concerns are directed. If a particular librarian addresses the question, it is returned to a system operator and is then forwarded to the sender.


  • A Librarian will respond to acceptable questions within two working days.


  • For incorrect email addresses, no response will be received by the sender.


  • The following queries are not entertained:
    1. Non-library related questions,
    2. Topics outside of library domain,
    3. Commercial inquiries,
    4. Homework questions that are too specific.